Privacy Policy

This policy describes how LA FAMILIA BARBER LOUNGE handles information collected through this website when a visitor requests an appointment, expresses interest in membership, or communicates with us about a booking.

We collect only the information needed to schedule and deliver appointments:

• Contact information you provide: name, mobile phone number, and optional email address.
• Appointment information: selected service, selected barber, date and time, appointment status, and the booking reference generated for you.
• Service preferences you choose to share: hospitality preference, conversation preference, preferred language, and any notes you add to your request.
• Consent information: whether you opted in to appointment-related SMS, when that choice was recorded, and the version of the consent text shown to you.
• Membership interest information, if you submit the membership interest form.

We do not collect payment card information through this website, and we do not ask for government identification or health information.

• To create, confirm, decline, reschedule, and manage appointment requests.
• To contact you about a specific appointment or an inquiry you sent us.
• To prepare your visit according to the preferences you selected.
• To operate internal scheduling, staffing, and record-keeping for the barbershop.
• To keep an internal record of consent choices and administrative activity.

If you affirmatively opt in during booking, we may send appointment-related and customer-care text messages, such as a request acknowledgement, a confirmation, or a change to your appointment. Message frequency varies based on your appointment and service activity. Message and data rates may apply. You can reply STOP to stop receiving messages.

SMS consent is optional. You can request an appointment without opting in to text messages.

Mobile phone numbers, SMS opt-in information, and messaging consent are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We use a small number of service providers strictly to operate this website and our appointment system. These currently include our website and application hosting provider, our database and authentication provider, and our text-messaging provider. They process information only as needed to provide those services to us, and not for their own marketing.

Access to appointment and client records is restricted to authenticated staff accounts with role-based permissions, and database access rules are enforced on the server. Administrative activity is logged internally. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We keep appointment and client records for as long as needed to operate the barbershop, maintain accurate service history, and meet our record-keeping obligations. Consent records are retained so that we can demonstrate the choice you made.

• You may decline SMS consent and still request an appointment.
• You may reply STOP to a text message to stop receiving messages.
• You may ask us at your appointment, or through the contact channel shown on this site, to correct or remove your contact details.

LA FAMILIA BARBER LOUNGE — email welcomefamiglia@gmail.com for any question about this policy, your data, or your SMS consent.

We may update this policy when our practices change. The version shown on this page is the one currently in effect.